Vision, mission and values

Vision

In a world in which the average human age is increasing, food safety and medical care are of growing importance. DUCARES wants to be an outstanding supplier of effective analytical chemical solutions and consultancy to support and enhance food safety and medical care.

Mission

DUCARES' mission is to significantly contribute to the enhancement of food safety and medical care on an international level with knowledge and expertise in the field of applied and advanced analytical research.

Values

Customer oriented

• DUCARES adds value to (the products of) its clients
• DUCARES aims for maximal customer satisfaction by:
• listening to its customers;
• translating a customer request into a (cost) efficient and appropriate solution;
• deliver according to the assignment;
• being flexible at all times.

Quality

• DUCARES delivers the appropriate solution to any problem (either advanced or pragmatic analytical solutions)
• DUCARES delivers on time and in full
• DUCARES works according to ISO 17025, ILAC G13 or GLP

Team spirit

• DUCARES has a motivated, talented and competent staff
• DUCARES invests in training and creating good career opportunities

Integrity

• DUCARES stands for confidentiality of research results
• DUCARES operates ethically in all financial and business activities
• DUCARES shows respect to its customers and to its staff
• DUCARES values the environment and operates responsible to environmental policies